We are looking for a "CMS Quality Representative” in Bremen with the following qualifications to be appointed by the Quality Senior Manager of our Group. With more than 10 million aluminum wheels produced per year and original equipment manufacturer status for the top automobile brands, CMS is one of the leading light alloy wheel manufacturers in Europe. From our logistics center in Bremen we supply our customers in the vehicle industry and the Aftermarket customers in Germany and Europe. Bachelor's or Master's Degree from related fields, Min. 10 years of quality experience in the automotive main industry or sub-industry (especially one-on-one contact with the customer), Preferably knowledge of aluminum alloy wheels production, Experience in one or all of the casting, machining and painting processes, Fluent in English and German, Strong communication skills and analytical thinking, Good team player, No travel restrictions. RESPONSIBILITIES Representing CMS before the customer / tire fitter for quality issues. Coordinating information flow between customer / tire fitter and CMS quality department to fulfill customer expectations (Understanding customer complaint, analysing rejected wheel initially, leading CMS quality team to understand the problem and root cause). Coordinating customer / tire fitter relations for quality issues with CMS Quality department. Managing customer / tire fitter crisis for quality issues on site. Finding out correct root cause for Bremen customer complaints, controlling actions in Bremen, following effeciency of actions. Auditing our suppliers located in Germany according to supplier quality problems and controlling their actions on site. Following up customer / tire fitter and competitors’ activities to give a best practise for CMS quality department. Auditing Bremen side and CMS Turkey plants according to internal audit programme and customer complaints (IATF 16949 or VDA 6.3 process audit). Visiting regularly our customer/tirefitter located in Germany, to investigate our rejected wheels (Frequency TBD) If needed, visiting our tire fitter and customer located in other Europeon countries.