Product Experience Operations Manager – Over-The-Air Updates (m/f/x)

 Jobomas DE
 Deutschland, Munich, Bavaria
 vor 4 Tage, 2 Stunden
About NIO Inc. NIO Inc. is a pioneer and a leading manufacturer of premium smart electric vehicles in China. Founded in November 2014, NIO’s mission is to shape a joyful lifestyle. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users. NIO designs, develops, jointly manufactures and sells smart premium electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS. NIO launched the ES8, a seven-seater flagship premium smart electric SUV in December 2017 and began deliveries of the ES8 in June 2018 and its variant, the six-seater ES8, in March 2019. NIO launched the ES6, a five-seater high-performance premium smart electric SUV, in December 2018, and began deliveries of the ES6 in June 2019. NIO launched the EC6, a five-seater premium smart electric coupe SUV, in December 2019, and began deliveries of the EC6 in September 2020. NIO launched the ET7, a flagship premium smart electric sedan, in January 2021 and revealed ET5, its most compact sedan at NIO Day in December 2021. For our Team in Munich we are looking for a Product Experience Operations Manager – Over-The-Air Updates (m/f/x) Responsibilities: Collect and prioritize of software- and firmware-based features and connected services by liaising with the European Product Experience Managers in charge of Infotainment, Voice Assistant, and Autonomous Driving, with the European UX/UI Designer as well as with the Global Product Experience Operations counterpart in China Monitor the development of the features and connected services as they go through the different product development gateways - from conception to release Organize and conduct User Acceptance Tests (UAT) prior to each SOTA and FOTA update - in relevant European markets and with relevant NIO vehicle models Gather NIO User feedback on the features and connected services released in close collaboration with the UX Researcher Close the loop by feeding the NIO user feedback to the relevant Product Experience Managers and UX/UI Designer Support the Sr. Product Experience Manager (Infotainment EU) in the conception and development of new infotainment features and connected services, with focus on navigation & location-based services as well as in-vehicle entertainment apps Qualifications: Bachelor’s degree or above in Engineering or Business related major with relative working experience 3+ years of experience in vehicle technology product development at an automotive OEM Proactive nature and high degree of autonomy Cooperative nature - ensuring smooth information flow and good collaboration with colleagues in Europe and China Ability to travel within Europe to conduct User Acceptance Tests Excellent verbal and written English communication skills - proficiency in Mandarin Chinese would be a plus This isn’t just another job. It’s an opportunity to join a movement to change the mobility experience for everyone. If you find that as exciting as we do, come join us! To apply for this role please send your CV (in English) to recruiting.europe@nio.io We look forward to hearing from you!

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