Our Onboarding Excellence Team in Berlin is looking for a working student. Working at Doctolib, you will support your colleagues with administrative tasks, help with onboarding and deal with process optimization within the department. Your mission You support our Onboarding Excellence Team in all administrative processes related to our customers You maintain and update our customer data in CRM (Salesforce) You ensure a smooth and efficient onboarding process You support the team in work coordination by helping to implement new tools and processes You will help us to identify and implement optimization potential for the processes within the Operations Department of Doctolib. Your profile You could be our next team mate if you: are currently enrolled in the field of economics, health management or a similar course of study are available for about 20 hours per week are enthusiastic about the topic of healthcare and would like to gain a good insight into the industry are solution driven, detail oriented and have a technical affinity - ideally you have already worked with Salesforce have an independent and proactive way of working and enjoy working in a team have a very good level of German and English, both written and spoken What We Offer Perks and benefits include a public transport ticket, subsidized Urban Sports Club membership, lunch vouchers and more. A detailed and structured onboarding as part of our Doctolib Academy Comprehensive learning opportunities such as our Doctolib e-learning programme, Learning Days and other training (e.g. soft skill training, product training and more) Team-events and an annual company-offsite About Doctolib Doctolib is one of Europe’s fastest growing healthcare technology companies. Everyday we strive to fulfill three entrepreneurial missions: Improve the daily life of healthcare personnel Improve patient access to healthcare and patient health Build a team of entrepreneurs with humanist values We are dedicated to creating useful solutions for healthcare personnel and patients, regardless of age, condition or location. We strongly believe in prioritizing data privacy as we continue to build services with a positive social impact for the long run. At Doctolib, we don’t just accept diversity, we respect and celebrate it! We’re proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability or place of origin. We take care of each other and are grateful for each Doctoliber’s contribution to our mission!