Our client is seeking a German speaking IT Service Desk Technician. If you would like to be part of the aviation industry supporting EU wide clients then please look below: The Position entails: User account creation/modification/closure/deletion and access rights management via MS AD or successor; Mailbox creation/management/closure via MS exchange Admin Center, Maas360 or successor; Phone and Jabber instant messaging configuration/management via Cisco Unified Communications System or successor; Webex account creation/modification/closure via service provider portal; MFA support via MS Azure portal or successor; Introducing new comers to the IT environment; Project support such Softphones, mailbox cleanup, network share reorg exercise, etc.; Training and coaching support for (new) IT services; Communication support (intranet, maintenance messages, etc.); Basic maintenance on local printers, MFDs and print server (toner and supplies replacement, remove paper jams, user administration, etc.); Checking filtered mails via SpamManagement Engine Spam Titan or successor; Backup/Restoration of local files via Veritas DLO or successor; Ticket creation and follow up on tickets on ticketing tools of external service providers and sync to the EASA ticketing tool Omnitracker or successor. Requirements: Knowledge or preferably professional experience in image deployment; German at Level B2 or higher; High- Flexibility, including to work at night and during weekends as a response to crisis situations or planned activities such as inventory exercise; Ability to work accurately under pressure and tight deadlines.