Information Technology Support Officer

 Jobomas DE
 Deutschland, Frankfurt Rhine-Main Metropolitan Area
 vor 4 Tage, 3 Stunden
IT Technical Support Officer IT技術支援人員 First Commercial Bank Ltd., Frankfurt Branch 第一商業銀行法蘭克福分行 As a leading bank from Taiwan in international banking, First Commercial Bank, Ltd. has a presence in more than 11 countries with more than 30 overseas branches across the world. To expand our global banking services we are now establishing a new branch in Frankfurt, Germany. To build up a firm operation and develop a prosperous business within the Branch we are looking for a qualified Technical Support Officer with IT background to join our team. Description IT Technical Support Officer with responsibility of outsourcing function (Auslagerungsbeauftragte/r) Profile Requirement Degree in computer science or a comparable training (Ausbildung) or engineering relevant field At least 2 years of professional experience in the IT or “internal” technical support related area Knowledge of Microsoft operating system and Windows Server families, and common Hardware applications Knowledge of BAIT requirements Solution-oriented thinking, independent and responsible working attitude Team player with good communication skills Fluency in German, English and Mandarin Long-term German workig permit is required 資格條件 資訊相關學位或工程相關領域之培訓。 2年IT技術支援相關經驗 熟悉微軟操作系統、微軟伺服器系統及一般應用程式及具資訊系統硬體設備一般知識 德國BAIT法規相關知識 具獨立作業能力、工作責任感及良好態度 具團隊精神及良好溝通能力 流利德文、英文及中文 須具備德國長期工作居留許可 Task Resolve or coordinate the resolution of all IT Infrastructure, including hardware, software and network components Administration of IT users accessibility and support all technical related within the Branch to the staff Coordination of IT technical support tasks and communicate with IT Department at FCB Head Office in improving/ enhancing existing banking system to suit branch’s needs and operations Support and maintain Branch’s hardware and software related matters Structured documentation of the work, conceptual work in all IT and technical matters Provide full support in relation to Branch’s Business Continuity Management (BCM) and Disaster Recovery Plan; and act as Branch’s off-site service main contact in coordination with relevant department Head. 主要工作內容 解決或協調所有技術設施的問題處理,包括硬體設備、軟體和網絡系統。 管理分行資訊系統的可用性並支援分行內所有與員工相關的資訊系統技術。 協調各項IT技術支援,與總行的IT 部門溝通協調,改進或增強分行現有資訊系統,以符合分行的營運需求。 支援及維護分行硬體設備和軟體的相關事宜。 為分行的營運不中斷業務 (BCM) 和災難復原計劃提供支援;並與相關部門主管協調,擔任分行異地備援主要聯繫人。 Outsourced function related: Implementation and development of a reasonable outsourcing management as well as an appropriate control and monitoring processes; Creation and maintenance of complete documentation relating to outsourcing (including sub-outsourcing); Provision of support for the relevant function regarding the internal and external requirements for outsourcing; Coordination and review of the risk assessment conducted by the relevant functions; Review, revise and maintain the Polices & Procedures and corporate documents in the relevant area updated, according to the regulatory and Head Office’s requirements 委外業務管理 解決或協調所有技術設施的問題處理,包括硬體設備、軟體和網絡系統。 管理分行資訊系統的可用性並支援分行內所有與員工相關的資訊系統技術。 協調各項IT技術支援,與總行的IT 部門溝通協調,改進或增強分行現有資訊系統,以符合分行的營運需求。 支援及維護分行硬體設備和軟體的相關事宜。 為分行的營運不中斷業務 (BCM) 和災難復原計劃提供支援;並與相關部門主管協調,擔任分行異地備援主要聯繫人。 Does this position sound interesting for you? And if you are a team player and culture fit then join us! Please apply with your CV(in English or German), a cover letter and all educational and work certificates, as well as your salary expectation and possible starting date) quoting job position you are applying for to fcbfb.hr@gmail.com & i922hr@firstbank.com.tw before the deadline (June 24th, 2022). Promising candidates will be informed for further interviews. 意者請於2022年6月24日前將履歷(英文或德文)、Cover Letter、相關學歷與證照、薪資期望、可任職日期、應徵職務,Email至 fcbfb.hr@gmail.com & i922hr@firstbank.com.tw ,經本行評估可能合適之人選將另行通知面試。

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